If folders/messages are missing in Outlook on the web, but you see them in Workspace Webmail, open your Deleted Items folder and select Recover items deleted from this folder.Compare your folders and their messages in Workspace Webmail and Outlook on the web.Use your Microsoft 365 email address and password again. In another window or tab, sign in to Workspace Webmail.Compare Outlook on the web and Workspace Webmail to confirm you're receiving mail.

If you use Workspace Webmail, after your transition, you can see your new Microsoft 365 webmail. If folders/messages are missing in both Outlook on the web and your client, or you're not receiving mail, contact our GoDaddy Guides for help.If folders/messages are missing in Outlook on the web, but you see them in your client, make backups and import them to your Exchange account.Steps to subscribe to folders from Microsoft. If you see your folders/messages in Outlook on the web, but they're missing in your client, subscribe to your folders.Check if your folders are listed in the left column and you see your messages.Use your Microsoft 365 email address and password (they're the same as your Workspace Email account). If you use an email client (like Outlook for Windows or Mail for Mac), check that you're receiving mail in Outlook on the web. Afterwards, you won't be able to access the Workspace Email servers. Warning: You can only complete the following steps within 14 days of the transition completing.

Why do emails disappear from my folders